Contact
Ring, write or send a photo: whichever gets you through fastest
Three ways in, each good at something different. Choose by what is happening, not by habit: the phone for anything that cannot wait, WhatsApp for pictures and a location, email for paper.
Open 24 hours · 7 days
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Phone: when it cannot wait
Shut out, a key snapped in the lock, a forced door, a car locked with the keys inside, a unit that will not open for the shift. Answered at any hour, every day of the year.
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WhatsApp: photos of the lock, and a pin
+34 678 583 290
A photo of the lock from outside and of the edge of the door, and a live location from the gate. Out in a partida or on an estate, that pin is worth more than any description.
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Email: quotes, invoices and companies
Written quotes for planned work, invoices in a company’s name, arrangements for several units or flats. Not read through the night, so never use it for a lockout.
Saves a call back
Say these four things and the van finds you
- The town, if it is Castalla, Onil or Tibi rather than Ibi.
- The street and number, or the partida and the name of the mas, or the estate and the company on the gate.
- Which door: the street door of the block, the flat door, a gate, the staff door of a unit.
- How it shut: pulled to, or locked with the key.
The whole area, barrio by barrio and partida by partida: Castalla, Onil, Tibi and Ibi.
Practical
Languages, hours, payment and paperwork
| Languages | English and Spanish |
|---|---|
| Phone | Answered 24 hours a day, 7 days a week |
| Booked work | New locks, upgrades and safes, in working hours |
| Price | Agreed with you at the lock, before work starts. No prices are published here. |
| Payment | Cash, card or Bizum |
| Invoices | In English or Spanish, to a person or a company |
| Premises | None open to the public: a mobile service working from Ibi |
Running a unit or a shop? What is and is not done on business premises. Already outside a locked door? Skip the reading and ring now.
Start with where you are
Town, street or partida, and what the lock is doing. A photo answers the rest.
Open 24 hours · 7 days